Red Hat Powers a Fully Open, Massively-Scalable Private Cloud for Insurance Australia Group with Red Hat OpenStack Platform
IAG improves customer experience, modernizes legacy infrastructure
with Red Hat’s flexible OpenStack technologies
SYDNEY--(BUSINESS WIRE)--
OpenStack Summit Sydney 2017 – Red Hat, Inc. (NYSE: RHT), the
world's leading provider of open source solutions, today announced that
Insurance Australia Group Limited (IAG) is using Red Hat OpenStack
Platform to help consolidate and simplify its legacy infrastructure. A
trusted partner of IAG for seven years, Red Hat is now helping IAG use
the power of open source technology to bring together disparate data
sources into a single, scalable private cloud solution to improve
customer experience.
IAG is the parent company of a general insurance group with controlled
operations in Australia, New Zealand, Thailand, Vietnam, and Indonesia.
Its businesses underwrite over $11.4 billion AUD of premium per annum,
selling insurance under many leading brands to consumers and
enterprises. Given the size and scale of the company, IAG used more than
400 servers housed in 23 data warehouses across nine core technologies
and on three separate platforms to power everyday operations. This
system was increasingly difficult to manage, producing problems ranging
from delays in bringing new services online to complex, manual
processes. Customer information was also not able to be used effectively
for business decisions across the entirety of the corporation. In an
effort to simplify and streamline its disparate data sources and improve
overall operations, IAG decided to overhaul its infrastructure, moving
from a complex legacy system to a more flexible cloud-based
Infrastructure-as-a-Service (IaaS).
IAG selected Red Hat OpenStack Platform for its massive
scalability and flexibility, aiming to help improve the customer
experience through digital enablement even as the company grows. Red Hat
OpenStack Platform delivers a single view of customer operations on a
reliable private cloud platform, built on the enterprise-grade backbone
of Red Hat Enterprise Linux. The platform is also designed to
provide IAG the agility to better scale and more quickly meet customer
demand without compromising availability, performance or IT security
requirements. The addition of automation capabilities through Red Hat
Ansible better optimizes application migration, improving current
processes across IAG’s organization. Working with Red Hat Consulting
through the initial deployment process provided IAG with hands-on expert
support and training during the migration, and also delivered ongoing
support for IAG’s new Red Hat-based cloud infrastructure as needed.
Red Hat is an OpenStack leader - both in contributions to the upstream
OpenStack community and its work to deliver a production-ready OpenStack
platform to enterprise customers. Red Hat OpenStack Platform has emerged
as the open source cloud platform of choice for a growing number of
global organizations. By co-engineering with Red Hat Enterprise Linux,
organizations can deploy OpenStack on a tested, reliable, and more
secure foundation, backed by Red Hat’s award-winning enterprise support.
A year later, IAG’s scalable, simplified cloud infrastructure stack
based on Red Hat’s technologies has enabled IAG to experience reduced
deployment time of new services from quarters to days and has enabled
the company to connect data sources for greater visibility into
customers’ needs. As of October, IAG has even open-sourced its first
application using the new platform to power this work. The company plans
to use this same base platform to help simplify additional business
operations.
Supporting Quotes
Radhesh Balakrishnan, general manager, OpenStack, Red Hat
“Enterprises
faced with the requirements of a software-centric and on-demand user
base can struggle to adapt their legacy infrastructure into something
more agile to more effectively meet the evolving customer needs. By
adopting Red Hat OpenStack Platform to serve as the scalable, flexible
foundation for its infrastructure, IAG has set itself on the path
towards digital transformation by using innovative, open, and
enterprise-ready technology to help bring new services to its customer
base.”
Eddie Satterly, leader, Data Engineering & DataOps, IAG
“With
all the demands of a highly regulated industry and a highly competitive
market, IAG is glad to have partners like Red Hat that can help evolve
our approach. This platform has been a game changer in Data but also in
the thinking across IAG. The Open Source culture has really taken hold.”
Additional Resources
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solutions, using a community-powered approach to provide reliable and
high-performing cloud, Linux, middleware, storage and virtualization
technologies. Red Hat also offers award-winning support, training, and
consulting services. As a connective hub in a global network of
enterprises, partners, and open source communities, Red Hat helps create
relevant, innovative technologies that liberate resources for growth and
prepare customers for the future of IT. Learn more at http://www.redhat.com.
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Red Hat, Inc.
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sfiorent@redhat.com
Source: Red Hat, Inc.