Brinker Selects Red Hat as Technology Partner to Revolutionize Digital Guest Experience
Red Hat-based e-commerce platform modernizes digital guest experience
with innovative features and rapid deployment
RALEIGH, N.C.--(BUSINESS WIRE)--
Red Hat, Inc. (NYSE: RHT), the world's leading provider of open source
solutions, today announced that Brinker International, Inc., a leader in
casual dining, has deployed several Red Hat solutions to deliver a
consistent digital guest experience. Built on Red Hat Enterprise Linux
and Red Hat Gluster Storage and supported by Red Hat Satellite and Red
Hat Insights, Brinker is aiming to transform the modern dining
experience by unifying its digital platforms in a new, open source
e-commerce environment.
The parent company of Chili’s Grill & Bar and Maggiano’s Little Italy,
Brinker set out to update the digital platforms that supported its 900
corporate Chili’s Grill & Bar restaurants, including its mobile
application, website, in-restaurant table kiosks and curbside dining.
To keep pace with its vision for a more modern and personal guest
experience, the company sought an open source solution to bring its
digital offerings together in one unified e-commerce environment.
Brinker selected Red Hat as its technology partner to create an open
source-based digital platform and deployed Red Hat Enterprise Linux as
the foundation for its new e-commerce environment, citing its ability to
provide the flexibility to deploy new solutions quickly and continually.
The new e-commerce environment created with Red Hat software helps
Brinker develop, test, and deploy new features and services faster with
a continuous development and deployment (CI/CD) approach. This has
helped the company to reduce provisioning time from weeks or months to
hours or minutes.
In addition, Brinker deployed Red Hat Gluster Storage as the container
based storage platform to aggregate customer feedback data and to
support the development, testing, integration, and production of new
features. The scalable data management and real-time customer support of
Red Hat Gluster Storage enabled Brinker to implement container-based
persistent data storage to more rapidly deliver innovative features,
while maintaining a consistent user experience across multiple channels.
Brinker is also using the resource provisioning capabilities of Red Hat
Satellite to enforce security protocols, enable updates, and enhance
unique configurations across the Red Hat Gluster and Red Hat Enterprise
Linux foundation. Brinker is using the predictive analytics capabilities
of Red Hat Insights to increase visibility into system configuration and
mitigate risks in real time.
Deploying the new environment to all corporate-owned Chili’s restaurants
took less than a year and a half and, using the new platform, Brinker
launched its new digital curbside service in less than eight weeks. The
collaborative power of open source innovation, combined with Red Hat’s
award-winning global support has given Brinker the capacity to test,
deploy, and implement innovative services within its new e-commerce
environment, with zero downtime. The company has had such positive
results with the deployment of its new e-commerce environment that it is
now expanding its online system to its 400 franchise restaurants, as
well as its Maggiano’s restaurants.
Supporting Quotes
Nathan Huber, enterprise architect, Brinker International
“There
is so much innovative development going on in open source communities
today, and we knew we needed to tap into it to create the kind of
environment we were after, but in the early stages we needed additional
security expertise and support from a vendor partner. Red Hat has been
invaluable in helping us develop a solution that supports our current
business needs, as well as new technologies we want to bring to the
industry.”
Ranga Rangachari, vice president and general manager, Red Hat Storage
“Organizations
are consistently looking for ways to modernize and scale their
infrastructure, while providing flexibility, and many have found
containers to be the answer. Forward thinking organizations, like
Brinker understand that for modernization efforts and their container
journey to be successful, a modern approach to storage is essential. Red
Hat's software-defined storage solutions deliver more secure and elastic
persistent storage for containers that can help businesses accelerate
their business by developing, implementing and supporting new, data
centric services.”
Additional Resources
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enterprises, partners, and open source communities, Red Hat helps create
relevant, innovative technologies that liberate resources for growth and
prepare customers for the future of IT. Learn more at http://www.redhat.com.
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Source: Red Hat, Inc.