Pioneering approach to online 24/7 training and enablement
RALEIGH, N.C.--(BUSINESS WIRE)--
Red Hat, Inc. (NYSE: RHT), the world's leading provider of open source
solutions, today announced the global availability of Red
Hat OPEN, a new online partner enablement network. Red Hat OPEN is a
training and accreditation platform designed to empower partners and
supply them with the reliable guidance and technical information they
need to assist customers in making sound technology decisions.
As Red Hat's global network of partners expands, the company's partner
enablement initiatives are designed to make accreditations available to
partners 24 x 7 without partners having to leave their homes or offices.
This puts training in the control of our partners and can greatly reduce
time and expense enhancing partner satisfaction. To enable partners in
these areas, Red Hat OPEN includes several features that aim to enhance
partner skills, provide expanded accreditation options, and offer a
one-stop repository for technical assets.
As part of Red Hat OPEN, the Red
Hat Partner Center will provide partners with 24/7 access to
technical information as well as training resources, enabling partners
to enhance their skills anytime, anywhere. Red Hat OPEN includes
role-specific, self-paced training accreditations for sales, sales
engineers, and delivery engineers; the Red Hat Partner Demo System,
featuring pre-configured demos for Red Hat's portfolio of open hybrid
cloud solutions and e-learning courses; and an online Red Hat Partner
Technical Library that offers tagged, searchable, and dynamic content.
Red Hat OPEN includes training courses that are designed to focus on
developing role-based expertise and skills required to sell and deliver
Red Hat offerings. Red Hat partners can earn accreditations by taking a
prescribed combination of OPEN training courses. Red Hat OPEN features
dozens of courses for partners, aligned to three specialized tracks:
-
Red Hat Sales Specialist Partner Accreditation includes value
pitch, sales qualification, competitive positioning, objection
handling, and pricing;
-
Red Hat Sales Engineer Accreditation includes technical sales,
technical qualification, competitive positioning, objection handling,
pricing, how-to demo, and product knowledge; and
-
Red Hat Delivery Partner Accreditation includes product
installation, application development, proof-of-concept delivery, and
solution architecture.
Red Hat OPEN's new Red Hat Partner Demo System offers partners a venue
to observe online product demonstrations and practice how to perform
demos. These demo sessions are created by Red Hat technical and sales
experts, and partners can use the demos as stand-alone learning
exercises or in conjunction with OPEN training courses. While currently
only available in North America, Red Hat plans to roll it out globally
soon.
Red Hat OPEN also offers a robust online technical library. Managed by
Red Hat Solution Architects, the Partner Technical Library gives
partners access to the same content as Red Hat sales engineering
experts, from product basics to advanced technologies and solutions. The
technical library features an extensive database of resources, available
for pre-sales, post-sales, and delivery teams. Items include roadmaps,
presentations and collateral, use cases, reference architectures,
performance benchmarks, videos, whitepapers and sales guides.
Supporting Quotes
Rachel Cassidy, vice president, Global Partner Enablement, Red Hat
"Red Hat OPEN combines tools, content and best practices to arm our
partners with the role-based expertise they need to sell and deliver Red
Hat solutions. The program was built in collaboration with our partners
in an effort to build a truly effective program to help them be
successful in building service practices to enhance their solution
offerings available to their current and target customer base."
Matt St. Onge, principal architect, AdvizeX Technologies
"As businesses continue to face complex IT challenges, Red Hat OPEN
helps us have real-time 24/7 access to the Red Hat resources and
information we need to assist our customers. The new partner demo system
and rich technical library also gives us the tools we need to
successfully serve as knowledgeable advisors to our clients."
Matt Dugan, lead middleware solutions architect, Shadow-Soft
"At Shadow-Soft, we leverage Red Hat OPEN heavily as our go-to source
for technical documentation, presentation resources and information we
can represent to clients investing in Red Hat products and Shadow-Soft
professional services. Through OPEN, we are able to steer our customers
into alignment with the Red Hat product roadmaps and demonstrate the
competitive advantages we achieve together when investing in Red Hat
solutions. Additionally, OPEN is an invaluable training tool for our
team that provides the latest and greatest Red Hat product training,
enabling us to enhance our sales and technical skills anytime, anywhere."
Additional Resources
Connect with Red Hat
About Red Hat, Inc.
Red Hat is the world's leading provider of open source software
solutions, using a community-powered approach to reliable and
high-performing cloud, Linux, middleware, storage and virtualization
technologies. Red Hat also offers award-winning support, training, and
consulting services. As the connective hub in a global network of
enterprises, partners, and open source communities, Red Hat helps create
relevant, innovative technologies that liberate resources for growth and
prepare customers for the future of IT. Learn more at http://www.redhat.com.
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Red Hat, Inc.
Emily Stancil Martinez, 919-301-3010
emartinez@redhat.com
Source: Red Hat, Inc.
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