Red Hat's Marco Bill-Peter Joins Elite Industry Board, Recognizing
Red Hat's Global Services Excellence and Innovation
RALEIGH, N.C.--(BUSINESS WIRE)--
Red Hat, Inc. (NYSE: RHT), the world's leading provider of open source
solutions, today announced that Marco Bill-Peter, Red Hat's vice
president of Global Support Services, has been appointed as a member of
the Technology Services Industry Association (TSIA) Support Services
Advisory Board, joining executives from some of the industry's top
technology companies — including Dell, LinkedIn, NetApp, salesforce.com,
Xerox and Yahoo! — on the board.
With one
dozen members from leading organizations in the technology services
industry, TSIA's Support Services Advisory Board works to strengthen the
support services discipline within the technology services industry,
improve the operating and financial results of support services
organizations and enhance support services careers by defining important
industry issues, trends and opportunities. The TSIA Support Services
Advisory Board advises TSIA executive management on how best to deliver
support services solutions to TSIA members through programs, research,
communities and events.
Bill-Peter's addition to TSIA's Support Services Advisory Board
recognizes Red Hat's world-class, award-winning Global Support Services
team. Red Hat's subscription model provides customers with the latest
open source technology, improved features, security updates and software
and hardware certifications. It also includes access to unique knowledge
and technical expertise from Red Hat's Global Support Services and
engineering teams. Via its global customer portal, Red Hat customers can
access product knowledge such as document and video content, product
downloads, case management, security updates, subscription management
and proactive planning tools such as use cases and solutions.
"Red Hat prides itself on developing and delivering innovative services
and support as we seek to provide the industry's best customer
experience," Bill-Peter explained. "Our Global Support Services team
plays a key role in helping our subscription customers to adopt best
practices, and collaborating with them to achieve success. My
appointment to TSIA's board is an honor, and an acknowledgment of Red
Hat's commitment to service excellence."
"We are pleased to welcome Red Hat's Marco Bill-Peter to our esteemed
group of Support Services Advisory Board members," said J.B. Wood,
president and CEO of TSIA. "The board works to strengthen the support
services discipline within the technology services industry, and we
anticipate Marco's contribution to be significant as we work toward
achieving our objectives. These are both exciting and challenging times
in the technology services industry, and we look forward to the thought
leadership that Marco will bring to the Board."
For more information about Red Hat's Global Support Services, visit http://www.redhat.com/support/.
For additional information on TSIA's Support Services Advisory Board,
visit http://www.tsia.com/about_us/advisory_boards/support_services_advisory_board.html.
For more information about Red Hat, visit www.redhat.com.
For more news, more often, visit www.press.redhat.com.
About Red Hat, Inc.
Red Hat, the world's leading provider of open source solutions and an
S&P 500 company, is headquartered in Raleigh, NC with more than 70
offices spanning the globe. Red Hat provides high-quality, affordable
technology with its operating system platform, Red Hat Enterprise Linux,
together with cloud, virtualization, management, storage and
service-oriented architecture (SOA) solutions, including Red Hat
Enterprise Virtualization and JBoss Enterprise Middleware. Red Hat also
offers support, training and consulting services to its customers
worldwide. Learn more: http://www.redhat.com.
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SpeakerBox Communications for Red Hat, Inc.
Stephanie Wonderlick,
703-287-7819
swonderlick@speakerboxpr.com
Source: Red Hat, Inc.
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